Like many organisations and charities, the Covid-19 pandemic hastened a rapid period of adaptation and diversification at ERIC, The Children’s Bowel and Bladder Charity. Here, Alina Lynden, ERIC’s communications manager explains how the charity has risen to the challenge.
The beginning of lockdown back in March 2020 meant we experienced a drastic drop in income from our shop and training programme. Most of the ERIC team were furloughed. But, with the help of generous donations from our service users, supporters and emergency funding from the Charities Aid Fund, we managed to keep our helpline open so that families could continue to access one-to-one support.