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Journal of Community Nursing (JCN) | October 2021

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Making stuff better to provide the best care possible

Making stuff better to provide the best care possible
care

Pages: 18 - 19

The author’s trust, Leeds Community Healthcare NHS Trust, has a dynamic methodology around quality and service improvement called ‘Making Stuff Better’. It is a simple phrase, but holds some meaningful principles which the staff aim to follow. 
The first is that everyone can make stuff better at work — we can all have ideas that can result in a positive difference. The second is promoting a culture of service improvement, where this approach can just happen and flourish.

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